Get Help
Support
Get help and support for SteerCode
Support
Need help with SteerCode? We’re here to help you succeed! Choose from several support options based on your needs.Email Support
For questions, problems, or general inquiries, reach out to our team at: hello@steercode.com We typically respond within 24 hours during business days.Discord Community
Join our vibrant Discord community to connect with other SteerCode users, share tips, and get help from the community: Join Discord Community- Ask questions and get answers from experienced users
- Share your projects and get feedback
- Stay updated on new features and announcements
- Network with other developers and creators
Instant Chat Support (Premium Plan)
Get immediate help through our integrated chat support system available in both the web and iOS apps.
Intercom Chat Support
- Real-time chat with the founders
- Instant answers to your questions
- Quick problem resolution
- Available directly within the app
Before You Contact Support
To help us assist you faster, please include:- Description of the issue or question
- Steps to reproduce the problem (if applicable)
- Screenshots or screen recordings (if helpful)
- Browser/device information (for technical issues)
- SteerCode plan you’re using
Common Support Topics
- Account & Billing - Plan changes, payment issues, account access
- Technical Issues - App crashes, performance problems, integration errors
- Feature Questions - How to use specific features, best practices
- Project Help - Guidance on building specific types of applications
- Integration Support - Help with Supabase, custom domains, and other integrations
Response Times
- Email: Within 24 hours (business days)
- Discord: Community members often respond within minutes
- Intercom Chat: Instant response during business hours
- Weekend Support: Limited availability, responses may be delayed