> ## Documentation Index
> Fetch the complete documentation index at: https://docs.steercode.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

> Get help and support for SteerCode

# Support

Need help with SteerCode? We're here to help you succeed! Choose from several support options based on your needs.

## Email Support

For questions, problems, or general inquiries, reach out to our team at:

**[hello@steercode.com](mailto:hello@steercode.com)**

We typically respond within 24 hours during business days.

## Discord Community

Join our vibrant Discord community to connect with other SteerCode users, share tips, and get help from the community:

[**Join Discord Community**](https://discord.com/invite/raveYYxZyJ)

* Ask questions and get answers from experienced users
* Share your projects and get feedback
* Stay updated on new features and announcements
* Network with other developers and creators

## Instant Chat Support (Premium Plan)

Get immediate help through our integrated chat support system available in both the web and iOS apps.

<Frame caption="Intercom Chat Support">
  <img src="https://mintcdn.com/steercode/l9csF7jAQiR_B1h5/images/intercom-web.png?fit=max&auto=format&n=l9csF7jAQiR_B1h5&q=85&s=61ebf85b2b5dd4e4c4bd0e1e75ea21f4" alt="Intercom Chat Support" width="2904" height="2132" data-path="images/intercom-web.png" />
</Frame>

**Available for Premium Plan users only**

* Real-time chat with the founders
* Instant answers to your questions
* Quick problem resolution
* Available directly within the app

## Before You Contact Support

To help us assist you faster, please include:

* **Description** of the issue or question
* **Steps** to reproduce the problem (if applicable)
* **Screenshots** or screen recordings (if helpful)
* **Browser/device** information (for technical issues)
* **SteerCode plan** you're using

## Common Support Topics

* **Account & Billing** - Plan changes, payment issues, account access
* **Technical Issues** - App crashes, performance problems, integration errors
* **Feature Questions** - How to use specific features, best practices
* **Project Help** - Guidance on building specific types of applications
* **Integration Support** - Help with Supabase, custom domains, and other integrations

## Response Times

* **Email**: Within 24 hours (business days)
* **Discord**: Community members often respond within minutes
* **Intercom Chat**: Instant response during business hours
* **Weekend Support**: Limited availability, responses may be delayed

We're committed to helping you make the most of SteerCode. Don't hesitate to reach out!